Citizen Grievance Redressal Platform
Report an issue. Track it. Get it resolved.
Lodge complaints about water, roads, sanitation, streetlights, waste and parks — and follow them through to resolution by the concerned department.
Helpline: 1102
Already lodged a complaint?
Enter your ticket reference number (e.g. GSTS-2026-000123) to check its status.
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Tickets received
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Issues resolved
6
Departments
< 24h
Avg. first response
How it works
Four simple steps from complaint to resolution.
1
Submit
Choose a department and category, describe your issue and share your location.
2
We route it
Your ticket is assigned to the right department with an SLA deadline.
3
Track progress
Follow live status, leave comments and respond to officers.
4
Get resolution
The department resolves your ticket and you confirm the outcome.